Laura Toussaint

Senior Production Manager at Bpost

Young Leader, Edition 2025

“At first I might seem distant but if you take the time to look closer you will find someone who cares deeply about people values and meaning”

Laura has always carried the label of being a rough diamond. Quiet yet determined soft spoken yet bold in her actions. She does not seek attention but stands firmly for what matters. Once trust is built she reveals a warm presence a sharp mind and a quiet strength that helps others feel safe and seen.

“I believe that integrity is not something you talk about it is something you live every single day in every single decision”

Whether in her leadership role or in daily interactions Laura values honesty respect and consistency. She leads by example choosing transparency and fairness even when it is not the easiest path. That commitment has earned her the trust of her team and colleagues over time.

“My biggest pride is not what I have achieved but how we have grown as a team by building something together”

Over the years Laura helped shape a strong team culture within her sorting center. A culture built on trust listening and shared responsibility. She does not lead from the top but alongside her people taking time to understand what they need and giving them the space to grow.

“For me impact is not about changing the world but about helping someone believe in themselves again”

Laura believes that the best way to change the world is by supporting people in their own growth. Whether through mentoring, honest conversations or books that spark reflection, she invites others to keep learning, stay curious and move forward with purpose.